1.Right to information

The purpose of this data protection policy is to regulate access to and use of the services of the website www.gospacitrus.com, (hereinafter “THE WEBSITE”), owned by GOSPA CITRUS S.L., which is made available free of charge to Internet users (hereinafter “users”) interested in these services and their contents.
Subject to the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (hereinafter “LOPD”) and its implementing regulations, Royal Decree 1720/2007, of 21 December, THE WEBSITE, as owner of the Website, informs the user of the existence of personal data files created by it and under its responsibility. Likewise, in compliance with article 26 of the LOPD, and following the guidelines of the General Register of Personal Data of the Spanish Data Protection Agency, THE WEBSITE has registered, in the latter, the aforementioned files, which have been assigned the corresponding registration code.

Likewise, THE WEBSITE informs the user that the said personal data are hosted on a server located within the European Union, with the hosting company OVH, a French entity adhering to the “Safe Harbour principles”, acting as the data processor for the processing of the aforementioned data, as recognised by the Spanish Data Protection Agency.

All of the above is accepted by the user voluntarily, expressly, unequivocally and without any reservations.

2. Right of Access, Rectification and Cancellation of Data

The user has the right to access this information, to rectify it if the data is erroneous and to unsubscribe from the WEBSITE services.

These rights can be exercised through the Website itself. In case of problems for its effective online realization, as well as to resolve any questions or disputes about our Privacy Policy and Protection of Personal Data, users may contact directly to:

GOSPA CITRUS S.L. (www.gospacitrus.com)
C/ Herreros, 52
41510 MAIRENA DEL ALCOR (Sevilla), Spain

They will do so by sending a letter to the aforementioned address, indicating the reference subject. They may also send an e-mail to info@gospacitrus.com , providing in both cases a photocopy of their national identity card, passport or other valid document that identifies them. In the event that you decide to exercise these rights and that the e-mail address is part of the personal data you have provided us with, we would be grateful if the aforementioned communication would specifically state this circumstance, indicating the e-mail address in respect of which the rights of access, rectification, cancellation and opposition are being exercised.

3. Modification of this Privacy and Personal Data Protection Policy

THE WEBSITE reserves the right to modify this Policy in order to adapt it to future legislative or jurisprudential developments.

4. Purpose

THE WEBSITE also provides information about the registered user through the opinions expressed by the user, the use made of the various community functions, or the administration and the use made of THE WEBSITE by the user. Similarly, correspondence sent by the user to THE WEBSITE may be stored and evaluated.
THE WEBSITE conducts such internal research concerning user demographics, interests and behaviour. This research is based on personal information provided during registration or on tasks performed by users. The sole purpose of this activity is analysis to better understand and optimise what our users demand.

The user agrees to this privacy policy and accepts it expressly and without reservation.

5. Mandatory or optional nature of the information provided by the user and its veracity

In the registration form that THE WEBSITE makes available to the user there are certain fields whose completion is strictly necessary in order to provide the service that the Website makes available to the registered user, the inclusion of data in the remaining fields being voluntary.

The user guarantees that the data provided to THE WEBSITE are true and is responsible for keeping them up to date and communicating any alteration in relation to them.

Likewise, the user guarantees that all personal information provided is accurate and updated in such a way that it truthfully reflects the user’s current situation. It is the user’s responsibility and obligation to keep his/her data updated at all times, and he/she shall be solely liable for any inaccuracy, falsity or illegality in the data provided and for any damage that may be caused to THE WEBSITE or to third parties as a result of the use of the services offered by THE WEBSITE.

6. Use of the Website by minors

The service that THE WEBSITE offers is exclusively aimed at users over 14 years of age, with minors under this age being totally prohibited from accessing it.

However, THE WEBSITE requires users aged between 14 and 18 to inform and consult with their parents or legal guardians about the possibility of using the service offered by THE WEBSITE. Thus, the user and, where appropriate, their parents or guardians shall be solely responsible for any damages caused to third parties by the publication of content or images that contravene the law and these General Conditions of Use.

Without prejudice to the foregoing, THE WEBSITE reserves the right to verify, by the appropriate means, the real age of any user registered on the Website. If THE WEBSITE should have the slightest suspicion that any registered user is under 14 years of age and that the data filled in the registration form is false, THE WEBSITE may delete or block said user profile, preventing access to the services offered.

This same right of unilateral cancellation or deletion may be exercised by THE WEBSITE on those registered users who, in any way, harm the stability of the community or the Website.

7. Data provided by minors

Those over fourteen years of age may register on THE WEBSITE, as users, provided that they guarantee the truthfulness and accuracy of the information provided and act with the prior and express consent of their parents or guardians, for the processing of their personal data, and so stated when completing the subscription form.
Under no circumstances will data relating to the professional or financial situation or the privacy of other family members be collected from minors without their consent.

If you are a minor and are visiting this Website without the knowledge and approval of your parents, you should not register as a user.

8. User consent

The action of sending personal data through the electronic form that THE WEBSITE makes available to the user in order to register, or, where appropriate, e-mail messages, implies the express and unequivocal consent of the sender to the automated processing of the data included in the means indicated, to all actions of a functional nature that are necessary for the correct provision of the service offered by THE WEBSITE, as well as to the sending of electronic communications, of an informative and commercial nature, with the products, initiatives and services of THE WEBSITE.

9. Control of the privacy of the user who is a member of THE WEBSITE

The user authorises THE WEBSITE to access his/her personal data, provided in the electronic contact form, for the purpose and to the effect that he/she may be offered specific suggestions suitable to his/her profile.

10. Electronic communications

By completing and sending the electronic form on THE WEBSITE, the user expressly and unequivocally consents to the sending of an electronic newsletter containing the most relevant news, information and novelties of the Website, which may, however, also consist of any other form of communication, whether of a commercial or informative nature, related to the services of THE WEBSITE.

THE WEBSITE establishes a mechanism whereby users who so request may modify or remove these services simply, quickly and free of charge. To do so, the user may exclude this service by following the instructions indicated at the bottom of the body of the aforementioned electronic communications.

11. Security

THE WEBSITE informs its users that it has adopted the technical and organisational measures established by regulation that guarantee the security of personal data, avoiding its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, all in accordance with the provisions of Royal Decree 1720/2007, of 21 December, which approves the Regulations for the development of Organic Law 15/1999, of 13 December, on the Protection of Personal Data and other control procedures for the security of information systems.

12. Cookies and IPs

The user accepts the use of cookies and IP tracking derived from the use of the WEBSITE. The traffic analyser that the Website has uses cookies and IP tracking to collect data for purely statistical purposes such as: date of first visit, number of times a visit has been made, date of last visit, URL and domain of origin, browser used in browsing and screen resolution. However, users can deactivate and/or delete these cookies by following the instructions of their Internet browser.

THE WEBSITE does not use “spamming” techniques and will only process the data that the user transmits via the electronic form provided on this Website or e-mail messages (commercial communications).

The processing of this personal data, as well as the sending of commercial communications by electronic means (ut supra), is carried out by THE WEBSITE in accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, as well as the regulations that develop them.

13. Applicable Legislation

This Privacy and Personal Data Protection Policy is governed in all aspects and scope by Spanish law.