1. Right to Information

This data protection policy aims to regulate access and use of the services of the Website www.gospacitrus.com, (hereinafter referred to as “THE WEB”), owned by GOSPA CITRUS S.L., which is made available free of charge to Internet users (hereinafter referred to as “users”) interested in them, as well as their contents.
Subject to the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (hereinafter “LOPD”) and its implementing Regulation, Royal Decree 1720/2007, of December 21, THE WEB, as the owner of the Website, informs the user of the existence of personal data files created by it and under its responsibility. Likewise, in compliance with Article 26 of the LOPD, and following the guidelines of the General Register of Personal Data of the Spanish Data Protection Agency, THE WEB has registered the aforementioned files in the latter, to which the corresponding registration code has been assigned.

Similarly, THE WEB informs the user that such personal data is hosted on a server located within the European Union, acting as a data processor, THE hosting company OVH, a French entity adhering to the “Safe Harbor principles”, thereby recognized by the Spanish Data Protection Agency.

All of the above is accepted by the user voluntarily, expressly, unequivocally, and without any reservations.

2. Right of Access, Rectification, and Cancellation of Data

The user has the right to access this information, to rectify it if the data is incorrect, and to unsubscribe from THE WEB’s services.

Exercising these rights can be done through the Website itself. In case of problems to effectively carry it out online, as well as to resolve any doubts or disputes about our Privacy and Personal Data Protection Policy, users may contact directly:

GOSPA CITRUS S.L. (www.gospacitrus.com)
C/ Herreros, 52
41510 MAIRENA DEL ALCOR (Seville), Spain

They will do so by sending a letter to the above address, indicating the subject matter. They can also send an email to info@gospacitrus.com, providing in both cases a photocopy of their national identity document, passport, or another valid identifying document. In the event that they decide to exercise these rights and that the personal data provided includes their email address, we would appreciate that this circumstance is specifically stated in the mentioned communication by indicating the email address regarding which the rights of access, rectification, cancellation, and opposition are exercised.

3. Modification of this Privacy and Personal Data Protection Policy

THE WEB reserves the right to modify this Policy to adapt it to future legislative or jurisprudential developments.

4. Purpose

THE WEB also collects information about the registered user through their opinions, the use they make of the various community functions, or the administration and use they make of THE WEB. Likewise, correspondence that the user sends to THE WEB may be stored and evaluated.
THE WEB conducts internal research related to the demographics, interests, and behavior of the user. This research is based on the personal information provided during registration or on tasks performed by users. The sole purpose of this activity is analysis to better understand and optimize what our users demand.

The user declares to agree with this privacy policy and accepts it expressly and without reservations.

5. Mandatory or Optional Nature of Information Provided by the User and Its Veracity

In the registration form that THE WEB provides to the user, there are certain fields whose completion is strictly necessary to provide the service that the Website offers to the registered user, while the inclusion of data in the remaining fields is voluntary.

The user guarantees that the data provided to THE WEB is true and is responsible for keeping it updated and communicating any changes related to it.

Similarly, the user guarantees that all personal information provided is accurate and up-to-date, reflecting their current situation truthfully. It is the user’s responsibility to keep their data updated at all times, being solely responsible for any inaccuracy, falsehood, or illegality in the data provided and for any damages it may cause to THE WEB or third parties due to the use of THE WEB’s services.

6. Use of the Website by Minors

The service offered by THE WEB is exclusively intended for users over 14 years old, with access completely prohibited to minors below this age.

However, THE WEB requires users between 14 and 18 years old to inform and consult with their parents or legal guardians about the possibility of using the service offered by the Website. In this way, the user and, where applicable, their parents or guardians will be solely responsible for any damages caused to third parties by the publication of content or images that contravene legality and these General Terms of Use.

Notwithstanding the above, THE WEB reserves the right to verify, by appropriate means, the actual age of any registered user on the Website. If THE WEB has the slightest suspicion that a registered user is under 14 years old and that the data filled out in the registration form is false, THE WEB may delete or block that user profile, preventing access to the services offered.

This same right of unilateral cancellation or suppression may be exercised by THE WEB over those registered users who, in some way, harm the stability of the community or the Website.

7. Data Provided by Minors

Individuals over fourteen years old may register on THE WEB as users, provided they guarantee the truthfulness and accuracy of the information provided and act with the prior and express consent of their parents or guardians for the processing of their personal data, and indicate this when filling out the subscription form.
Under no circumstances will data related to the professional, economic situation, or the privacy of other family members be collected from minors without their consent.

If you are a minor and are visiting this Website without the knowledge and approval of your parents, you must not register as a user.

8. User Consent

The act of submitting personal data through the electronic form that THE WEB provides to users for registration, or, where applicable, email messages, implies the sender’s express and unequivocal consent to the automated processing of the data included in the indicated means, all the necessary functional actions for the proper provision of the service offered by THE WEB, as well as the sending of electronic communications of an informative and commercial nature regarding THE WEB’s products, initiatives, and services.

9. Control of Privacy for Members of THE WEB

The user authorizes THE WEB to access their personal data provided in the electronic contact form, with the purpose of offering specific and suitable suggestions to their profile.

10. Electronic Communications

By completing and submitting THE WEB’s electronic form, the user expressly and unequivocally consents to receiving an electronic newsletter that includes the most relevant news, information, and updates from the Website, which may also consist of any other form of communication, both of a commercial or informative nature, related to THE WEB’s services.

THE WEB establishes a mechanism through which users who request it can modify or delete these services in a simple, fast, and free manner. To do so, the user can opt out of this service by following the instructions provided in the footer of the mentioned electronic communications.

11. Security

THE WEB informs its users that it has adopted the technical and organizational measures established by regulations that guarantee the security of personal data, preventing their alteration, loss, processing, or unauthorized access, considering the state of technology, the nature of the data stored, and the risks to which they are exposed, all in accordance with Royal Decree 1720/2007, of December 21, which approves the Regulation for the Development of Organic Law 15/1999, of December 13, on the Protection of Personal Data, and other control procedures for the security of information systems.

12. Cookies and IPs

The user accepts the use of cookies and IP tracking that result from using THE WEB’s website. The traffic analyzer that the Website has uses cookies and IP tracking to collect data for purely statistical purposes such as: date of the first visit, number of times a visit has been made, date of the last visit, URL and referring domain, browser used for navigation, and screen resolution. However, the user can disable and/or delete these cookies by following the instructions of their Internet browser.

THE WEB does not use “spamming” techniques and will only process data that the user transmits through the electronic form provided on this Website or email messages (commercial communications).

The processing of this personal data, as well as the sending of commercial communications carried out by electronic means (supra), is performed by THE WEB in accordance with Organic Law 15/1999, of December 13, on the Protection of Personal Data and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, as well as the developing regulations.

13. Applicable Legislation

This Privacy and Personal Data Protection Policy is governed in all its aspects and scope by Spanish legislation.